Barcelo Maya Palace Xpu Ha, Xpu Ha ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Cta Chetumal Puerto Juarez Km 266.3, Xpu-Ha, Mx, Xpu Ha, Mexico, 77750

Barcelo Maya Palace is a 5-star luxury hotel featuring exclusive services, multiple dining options, and family-friendly amenities. This expansive resort offers over 1 miles of private beach and unparalleled access to on-site activities, including the renowned Dressel Divers Club for various water sports. It also features 11 pools, including a giant wave pool and an adult-only area.

Rooms & Amenities

All accommodations at Barcelo Maya Palace are either Junior Suites or Suites, designed to provide ample space and comfort. Each room features a flat-screen TV, mini-bar, and a private balcony or terrace, enhancing the guest experience. Premium Level rooms include benefits such as concierge services and access to exclusive areas.

Dining Options

Barcelo Maya Palace offers a diverse culinary experience with 6 restaurants, including buffet and à la carte options featuring Brazilian, French, and Caribbean cuisines. The restaurants are exclusively available to guests of this hotel under the all-inclusive program, ensuring a range of flavors and dining styles. Guests can also unwind at one of 15 on-site bars, including a 24-hour sports bar.

Leisure & Activities

Leisure activities include the Pirates Island Water Park, multiple swimming pools, and access to the U-Spa Wellness & Fitness Center. Barcelo Maya Palace features the Ventura Fly and Ride for thrilling adventures, along with various options for yoga and other fitness events. The resort also includes a shopping area with a gift shop offering local crafts and gourmet specialties.

Services & Business Facilities

For business and events, Barcelo Maya Palace showcases a grand ballroom and 18 meeting rooms equipped with state-of-the-art audiovisual technology. Dedicated event planning services ensure that corporate gatherings and weddings are executed flawlessly. The hotel offers efficient transportation services within the resort complex, ensuring smooth movement for guests.

“The hotel's location is perfect, just off the beach and surrounded by beautiful palm trees, making it a tropical paradise.”view full review

View hotel on map

“Wonderful resort with friendly staff and great amenities” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are not allowed.

Year renovated:2009

Number of rooms:3604

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

45 m²

Bed options:

3 Single beds

Pool view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

3 persons

45 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

Junior King Suite

Max:

3 persons

45 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Xpu Ha 1.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 14.9 mi

Cancun (CUN) 49.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was impressively large, providing ample space for our family of four to relax comfortably.” view full review

Beautiful Pools

“The pools were amazing, especially the adult pool which offered a serene atmosphere with perfect water temperature.” view full review

Excellent Cuisine

“The presentation of the food was beautiful, and every dish we tried at the sit-down restaurants was delicious.” view full review

Refreshing Free Drinks

“The complimentary frigobar in our room was a good surprise, keeping our drinks cold and easily accessible.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Wind surfing
Snorkeling
Tennis court
Golf course
Pool tables
Table tennis
Yoga class

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business center
Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Solarium
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Cta Chetumal Puerto Juarez Km 266.3, Xpu-Ha, Mx, Xpu Ha, Mexico, 77750

Map view

Cta Chetumal Puerto Juarez Km 266.3, Xpu-Ha, Mx, Xpu Ha, Mexico, 77750

City landmarks

Lake

Cenote Azul

4200 ft

Coba Mayan ruins

1.3 mi

Nature reserve

Kantun Chi

4200 ft

Quintana Roo

Cenote, Garden of Eden

3600 ft

Puerto Aventuras

Cenote Media Luna

2300 ft

Bahia Principe Residential Complex

TAO Wellness Center

1.1 mi

Federal Highway Chetumal _ Puerto Juarez Km. 266.3 At Barcelo Maya Beach

Dolphinaris Barcelo

1.3 mi

Hwy 307 Km 269

Cenote Cristalino

3600 ft

Carretera Tulum-Playa del Carmen

Jardin Del Eden Cenote

1.3 mi

Intersection of Punta Celis & Bahia Xcacel Streets

CEDAM Museum

1.4 mi

Carretera Cancun-Tulum Km 307 Av. Tajma Ha 3 Km Interior Frente Xibalba-Kiuik y Bel Air Riviera Maya

Eco-Park Santuario De Los Guerreros

3.9 mi

Blue Cenote

4500 ft

Museums

Underwater Museum C.e.d.a.m

5300 ft

Carr. Tulum - Cancun km 269.5 Puerto Aventuras

Puerto Aventuras Beach Marina and Golf Resort

1.0 mi

Carretera Federal 307

Chikin Ha

1.5 mi

Quintana Roo

Cenote Eden

1.2 mi

Cenote Ponderosa

1.2 mi

Beach

Xpu-Ha Beach

1.8 mi

Night club

Rauxa Show

1.6 mi

Quintana Roo

Cenote Chac-Mool

1.6 mi

Quintana Roo

Cenote Abierto

1.8 mi

Av. Cenote Minotauro

Xotik-Ha

1.8 mi

Cenote Minotauro

2.1 mi

Federal Highway Cancun _ Chetumal Km 272

Dolphinaris Riviera Maya Park

2.6 mi

Cenote TajMa Ha

2.5 mi

Marina

Marina Puerto Aventuras Office

3.9 mi

Zoo

Dolphin Discovery Riviera Maya

3.9 mi

Nearby

Ruin

Adoratorio

400 ft

Beach

Caleta Chac-hal-al

700 ft

Restaurants

Marenostrum

3300 ft

Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

friendly staff

great location

unpleasant meals

limited dining options

8.4/10

Great

Rooms

9.0

Location

9.0

Service

9.3

Dining

7.0

Arthur

United States of America, March 2024

8.8/10

I absolutely loved my stay at the hotel! The location is superb, right by the beach and surrounded by great restaurants. The rooms were impeccably maintained, and the staff was incredibly welcoming and went above and beyond to ensure a fantastic experience. The dining options were good, although some improvements could be made. Overall, a wonderful place to stay.

Rooms

9.0

The rooms were beautifully maintained by housekeeping, perfect for a family with the two large daybeds for the kids and a king-size bed for the adults.

Service

9.0

I was truly impressed by the service provided at the hotel. The staff, from check-in to the manager, was exceptional, always ensuring I felt welcomed and cared for.

Location

9.0

The hotel's location is fantastic, just off the beach with easy access to buses and within reach of wonderful dining options like the Rodizio restaurant.

Dining

8.0

I enjoyed top-notch dining experiences, especially at The Palace with its fresh sushi and pizza. However, some improvement could be made to elevate the overall dining options.

Facilities

9.0

The facilities at the hotel were excellent, providing everything I needed for a comfortable and enjoyable stay.

Jerry

United States of America, February 2024

8.2/10

My stay at the hotel was simply amazing! The location is perfect, just off the beach and surrounded by palm trees. The rooms were clean and comfortable, and the staff went above and beyond to ensure I had a great time. However, the dining experience left something to be desired, especially for most of our meals, which was a bit unpleasant.

Rooms

9.0

The rooms were super cozy with comfortable beds, some with king-size and others with 2 doubles in the junior suites.

Service

9.0

The staff members were truly awesome and treated me incredibly well throughout my stay.

Location

9.0

I was pleasantly surprised to find out I was upgraded to rooms at the Palace, which made my stay even more special.

Dining

6.0

The food quality at buffets was not up to par for most of our meals, but I did enjoy the sourdough bread.

Facilities

8.0

The facilities were great, especially the beautiful beach and being just a stone's throw away from the Caribean restaurant - The Caribe.

friendly staff

unpleasant meals

Ron

United States of America, October 2023

8.6/10

I had a delightful stay at this hotel. The rooms were cozy and clean, the service was exceptional, and the location was superb. However, the dining experience left a bit to be desired with limited breakfast options. The facilities were well-kept and enjoyable, making it a great value for money.

Rooms

9.0

My room had a quiet garden view with two queen beds. The beds and pillows were super comfortable, and I loved the added touch of a hammock on the balcony.

Service

10.0

The service here is top-notch! The staff goes above and beyond to ensure guests feel welcomed. From check-in to daily interactions, I was treated with exceptional and friendly service.

Location

9.0

The hotel is conveniently located just off the beach, nestled under swaying palm trees. It offers a serene retreat close to the ocean. It's truly a hidden gem!

Dining

7.0

While the majority of our meals were not pleasant, the dining experience was redeemed by the top-notch fresh sushi available at The Palace. However, there's room for improvement in the overall food quality.

Facilities

8.0

The hotel facilities were excellent, providing everything I needed for a comfortable stay. The amenities were well-maintained and contributed to a pleasant experience.