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Barcelo Maya Palace, Xpu Ha

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From367US$ /night
Check-in
23Mar2025Select date
Check-out
24Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cta Chetumal Puerto Juarez Km 266.3, Xpu-Ha, Mx, Xpu Ha, Mexico, 77750

Nestled along one of the most stunning beaches in the Caribbean, the Barceló Maya Palace is a luxurious 5-star resort located in the heart of Mexico's Riviera Maya. This flagship hotel features avant-garde architecture and spans across a vast property including six hotels, providing guests with exclusive access to two kilometers of private beach. The resort is significant for its comprehensive facilities catering to both leisure and business travelers, including top-notch audiovisual equipment for events.

Location

Located approximately 25 kilometers from Aeropuerto de Playa del Carmen, the resort is easily accessible for international travelers. Situated near notable attractions like the archaeological sites of Tulum and eco-parks such as Xel-Há, the prime location of Barceló Maya Palace allows guests to explore the rich cultural and natural beauty of the Riviera Maya.

Rooms

All accommodations at Barceló Maya Palace are Junior Suites or Suites, designed for maximum comfort and equipped with modern amenities. Guests staying in these rooms can expect inclusive benefits as part of the Premium Level services, enhancing their overall experience. Each suite features large windows offering beautiful views of the lush tropical gardens or stunning beachfront.

Eat & Drink

The resort boasts a diverse array of dining options with six restaurants, including buffet and à la carte styles serving Brazilian, French, Italian, and Caribbean cuisine. Guests can enjoy fresh sushi and Teppan-Yaki prepared on-site by skilled chefs, as well as traditional dishes reminiscent of classic trattoria atmospheres. The expansive dining scene is supported by 15 bars, including a 24-hour sports bar and multiple poolside bars with unlimited domestic and selected international drinks.

Leisure & Business

Barceló Maya Palace offers extensive leisure and business facilities, including three large swimming pools, a dedicated adult area, and a special water park for children. Guests can engage in thrilling activities such as scuba diving and snorkeling through the renowned Dressel Divers Club, located on site. The hotel also features an innovative U-Spa Wellness & Fitness Center and event facilities equipped with the latest technology for hosting professional gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Pool View
Max:
2 persons
45 m² 
Bed options:
3 Single beds
Shower
Coffee machine
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Junior Suite
Max:
3 persons
45 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Suite Junior
Max:
3 persons
45 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Xpu Ha 2.8 km
Airports
Aeropuerto de Playa del Carmen (PCM) 24.0 km
Cancun (CUN) 79.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkelling
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Cta Chetumal Puerto Juarez Km 266.3, Xpu-Ha, Mx, Xpu Ha, Mexico, 77750
Map view
Cta Chetumal Puerto Juarez Km 266.3, Xpu-Ha, Mx, Xpu Ha, Mexico, 77750
Nearby
Ruin
Adoratorio
110 m
Beach
Caleta Chac-hal-al
200 m
Restaurants
Marenostrum
990 m
Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
friendly staff
great location
unpleasant meals
limited dining options
8.4/10
Great
Rooms
9.0
Location
9.0
Service
9.3
Dining
7.0
Guest reviews
8.4/10
based on 5 reviews
8.1
8.1/10based on 160 reviews
Arthur
United States, March  2024
8.8/10

I absolutely loved my stay at the hotel! The location is superb, right by the beach and surrounded by great restaurants. The rooms were impeccably maintained, and the staff was incredibly welcoming and went above and beyond to ensure a fantastic experience. The dining options were good, although some improvements could be made. Overall, a wonderful place to stay.

Rooms
9.0
The rooms were beautifully maintained by housekeeping, perfect for a family with the two large daybeds for the kids and a king-size bed for the adults.
Service
9.0
I was truly impressed by the service provided at the hotel. The staff, from check-in to the manager, was exceptional, always ensuring I felt welcomed and cared for.
Location
9.0
The hotel's location is fantastic, just off the beach with easy access to buses and within reach of wonderful dining options like the Rodizio restaurant.
Dining
8.0
I enjoyed top-notch dining experiences, especially at The Palace with its fresh sushi and pizza. However, some improvement could be made to elevate the overall dining options.
Facilities
9.0
The facilities at the hotel were excellent, providing everything I needed for a comfortable and enjoyable stay.
Jerry
United States, February  2024
8.2/10

My stay at the hotel was simply amazing! The location is perfect, just off the beach and surrounded by palm trees. The rooms were clean and comfortable, and the staff went above and beyond to ensure I had a great time. However, the dining experience left something to be desired, especially for most of our meals, which was a bit unpleasant.

Rooms
9.0
The rooms were super cozy with comfortable beds, some with king-size and others with 2 doubles in the junior suites.
Service
9.0
The staff members were truly awesome and treated me incredibly well throughout my stay.
Location
9.0
I was pleasantly surprised to find out I was upgraded to rooms at the Palace, which made my stay even more special.
Dining
6.0
The food quality at buffets was not up to par for most of our meals, but I did enjoy the sourdough bread.
Facilities
8.0
The facilities were great, especially the beautiful beach and being just a stone's throw away from the Caribean restaurant - The Caribe.
friendly staff
unpleasant meals
Ron
United States, October  2023
8.6/10

I had a delightful stay at this hotel. The rooms were cozy and clean, the service was exceptional, and the location was superb. However, the dining experience left a bit to be desired with limited breakfast options. The facilities were well-kept and enjoyable, making it a great value for money.

Rooms
9.0
My room had a quiet garden view with two queen beds. The beds and pillows were super comfortable, and I loved the added touch of a hammock on the balcony.
Service
10.0
The service here is top-notch! The staff goes above and beyond to ensure guests feel welcomed. From check-in to daily interactions, I was treated with exceptional and friendly service.
Location
9.0
The hotel is conveniently located just off the beach, nestled under swaying palm trees. It offers a serene retreat close to the ocean. It's truly a hidden gem!
Dining
7.0
While the majority of our meals were not pleasant, the dining experience was redeemed by the top-notch fresh sushi available at The Palace. However, there's room for improvement in the overall food quality.
Facilities
8.0
The hotel facilities were excellent, providing everything I needed for a comfortable stay. The amenities were well-maintained and contributed to a pleasant experience.
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Check-in
23Mar2025Select date
Check-out
24Mar2025Select date
Rooms and Guests2 Guests, 1 Room